A highlight of my week was a visit to York; my first as it happens. Learning more about the history of the city on one of those ubiquitous, red, hop-on hop-off buses, I was struck by the waves of change that York has experienced over the last millennium. In the context of the recent Brexit decision, the changes are in a different league. York has been home to Vikings, Romans, Saxons and Normans. The city has been a military stronghold, agricultural trading hub, centre of chocolate production and railways. Today it remains a seat of learning (something always stays the same), has a thriving service sector and, judging by the plethora of restaurants, appears rather affluent and content with itself.
Yorkshire Grit, the strength of character and tenacity, for which the people of the county are known, is then, perhaps, a result of successful change management over the centuries.
The Change Manager should understand the history of the organisation he/she is working with. Here there will be clues as to the appetite for, acceptance of and adaptability to change. There may be cultural triggers and lessons learned that can be integrated into the Change Plan.
Back to York; perhaps my angry reaction to Brexit featured earlier and already tempered after a mere 6 weeks, will be made to seem rather extravagant; the changes it brings meriting just a footnote in the history of the city.
Change is good in the long run.