Transformation Fatigue

As I write, Jacob Zuma, the discredited President of South Africa, is considering his position having been recalled, finally, by his party. South Africa is in the third decade of one of the most ambitious change programmes the world has seen. Understandably, transformation fatigue has set in. People are disappointed by the lack of progress towards a more equal society and angry that the party of liberation, the African National Congress, has incubated corrupt leadership of which Zuma is the prime example. South African’s were not fooled by Zuma’s desperate, drowning gestures, for example offering free university education without a plan or funds.

Strong leadership with absolute integrity is critical to the success of the programme. Such leadership sets realistic expectations, sticks to the plan, defines tangible milestones and communicates relentlessly to celebrate even small successes along the way. A programme led by leaders that have lost the confidence of the people cannot succeed. Communications are ignored or discounted as lies. The vision is forgotten.

The saving grace for South Africa is its constitution.  This has (mostly) protected a free press, an independent judiciary and kept important powers for parliament. Contrast with Putin’s Russia, where the slide into authoritarianism has gone largely unchecked.

By the time you read this, Cyril Ramaphosa may already be the new President. The challenge he will face is enormous but the elements of a turnaround plan are not difficult to identify. He will need to reestablish the vision for South Africa’s weary people and to rally them around a common set of objectives and priorities to drive development over the longer term. He must clean out the mire of corruption (“draining the swamp” is somewhere else) in which his leadership team is floundering.  Only then can the resources be focused on driving change rather than accumulating wealth.

Change is good. Re-energising the people suffering from transformation fatigue is critical.

Author: Peter Lewis

Peter is the Managing Partner of SpeedReach Business Transformation Ltd., a UK based consultancy specialising in helping clients to implement business initiatives more quickly and effectively through a proven, structured approach to Project and Change Management.

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